Notice End Date: March 14, 2023

Vendor Name: Microsoft Enterprise Unified Support

Contract Amount: $240,712.00

Agency Procurement Manager: Brandalyn Brewer

Agency Procurement Manager Email: brandalyn.brewer@scdmh.org

Agency Procurement Manager Telephone#: 8038988486

The Agency hereby provides notice that it intends to enter into a sole source contract per S.C. Code Ann. §11-35-1560 with Vendor for the following supplies, services, information technology, or construction:

SC Department of Mental Health is seeking reliability and support of Microsoft 365 and other Microsoft servers and programs.  Microsoft Unified Support gives the agency direct access to Microsoft engineers, security assessments, and product implementation support.  Other vendors could offer one or two of these services but could not offer the Agency direct engineer support to Microsoft.  Microsoft will provide a dedicated security engineer.  Unlimited support calls for Microsoft 365, Microsoft Windows servers, Microsoft Windows workstation and Microsoft application products.  Product engagements to configure and implement Microsoft services.  Access to assessments for product security.  Other vendors can offer implementation services and assessments, but no other vendor can offer direct support to internal problems with Microsoft 365 cloud environment or a dedicated security engineer.  This dedicated resource that has direct access to our cloud environment is esstial to keeping products secure and operational.  For these reasons above, this vendor is determined to be the only suitable and acceptable offeror.  The price is fair and reasonable.

Agency's justification for a sole source procurement may be viewed or immediately obtained at: Agency Procurement Manager (Listed Above)

PROTESTS:
Any actual or prospective bidder, offeror, contractor, or subcontractor aggrieved in connection with the intended award or award of this sole source contract, shall notify the appropriate chief Procurement officer in writing of its intent to protest within five (5) business days of the date this notice is posted. Any actual or prospective bidder, offeror, contractor, or subcontractor who is aggrieved in connection with the intended award or award of this sole source contract and has timely notified the appropriate chief procurement officer of its intent to protest, may protest to the appropriate chief procurement officer in the manner set forth below within fifteen days of the date this notice is posted; except that a matter that could have been raised as a protest of the solicitation may not be raised as a protest of the award or intended award of a contract.
A protest must be in writing, filed with the appropriate chief procurement officer, and set forth the grounds of the protest and the relief requested with enough particularity to give notice of the issues to be decided. The protest must be received by the appropriate chief procurement officer within the time provided above. Days are calculated as provided in S.C. Code Ann. § 11-35-310(13).

Any Notice Of Intent To Protest And Protest Must Be Addressed To: Materials Management Officer