Notice End Date: March 14, 2025

Vendor Name: Brightly Software Inc

Contract Amount: 248,224

Agency Procurement Manager: Brandalyn Brewer

Agency Procurement Manager Email: brandalyn.brewer@scdmh.org

Agency Procurement Manager Telephone#: 8038988486

The Agency hereby provides notice that it intends to enter into a sole source contract per S.C. Code Ann. §11-35-1560 with Vendor for the following supplies, services, information technology, or construction:

The South Carolina Department of Mental Health (DOFS) is interested in purchasing a maintenance work order software designed specifically for healthcare facilities. The system will need to accommodate approximately 200 users at varies job levels, which will serve approximately 2 million square feet. The maintenance work order system will serve as a formal request for maintenance and repairs ensuring that center, facilities and equipment are running efficiently and safely. The work order system is critical for managing resources, safety, tracking progress and maintaining a history of completed orders. A new system will help DMH to streamline progresses, automate tracking, enhance reporting, tracking compliance, and increase productivity. The software SCDMH is seeking for the physical plant workorder system must have the following:  1) Must be a Cloud-based system. 2) Must be able to separate and manage multiple inpatient facilities and mental health centers. 3) Must have both options for computer and mobile data entry. 4) Must have real-time dashboards and reporting they needed to ensure a timely response to work requests and manage staff productivity.  5) Must be able to track cost related to each ticket. 6)               Must have pre-established features targeted specifically at Joint Commission accredited hospital facilities. 7) Must be able to build reports specific to Environment Care codes and save them for automatic delivery on a desired timeline. 8)           Must have pre-established built in up-to-date compliance standards for the Joint Commission. System must also provide automatic compliance standard updates to Joint Commission standards. 9) Must have pre-built deficiency specific dashboards for generating automated work orders and notifications. 10)     Must have embedded pre-established standards that can be used to automatically link compliance guidelines directly to a work order or asset based on asset type and life safety risk ranking criteria. 11) System must integrate the latest codes from the Joint Commission with key asset management tasks and rounding activities into one system. 12) Must have Integrated safety notes/ Lockout-Tagout. 13) Must provide access and downloads for pre-built reports to measure the effectiveness of the workforce. 14) Must have reporting and analysis capabilities. 15) Must provide templates for reports and inspections. 16) Must have the ability to plan for future work orders to be created for preventative maintenance. 17) System must provide barcoding for assets. 18) Must provide a customer satisfaction survey for feedback. 19) Must provide 24-hour technical support 20) Must provide training on system prior to go-live and step by step instructions provided after go live. 21) Must have the ability to use Single Sign-on (SSO) with Entra ID. 

Agency's justification for a sole source procurement may be viewed or immediately obtained at: Agency Procurement Manager (Listed Above)

PROTESTS:
Any actual or prospective bidder, offeror, contractor, or subcontractor aggrieved in connection with the intended award or award of this sole source contract, shall notify the appropriate chief Procurement officer in writing of its intent to protest within five (5) business days of the date this notice is posted. Any actual or prospective bidder, offeror, contractor, or subcontractor who is aggrieved in connection with the intended award or award of this sole source contract and has timely notified the appropriate chief procurement officer of its intent to protest, may protest to the appropriate chief procurement officer in the manner set forth below within fifteen days of the date this notice is posted; except that a matter that could have been raised as a protest of the solicitation may not be raised as a protest of the award or intended award of a contract.
A protest must be in writing, filed with the appropriate chief procurement officer, and set forth the grounds of the protest and the relief requested with enough particularity to give notice of the issues to be decided. The protest must be received by the appropriate chief procurement officer within the time provided above. Days are calculated as provided in S.C. Code Ann. § 11-35-310(13).

Any Notice Of Intent To Protest And Protest Must Be Addressed To: Information Technology Management Officer