SC Dept. of Behavioral Health and Developmental Disabilities (BHDD) is intending to sole source with Brightly Software for the ability to track maintenance and repairs in critical healthcare facilities across the entire the Department of Behavioral Health and Developmental Disabilities (BHDD) portfolio to ensure compliance with Joint Commission accreditation and Department of Public Health standards for healthcare facilities. In early 2025, the former Department of Mental Health issued a Request for Information (RFI) in SCBO for a work order system, the requirements of which are consistent with OIDD's current needs. Two vendors responded but only one met all of the system requirements. The former Department of Mental Health (or DMH) entered into a contract with Brightly Software Inc. as a result of the RFI. This procurement is a change order to that contract as the former Department of Mental Health and Department of Disabilities and Special Needs have now been combined into the Department of Behavioral Health and Developmental Disabilities by the General Assembly. By specific provision of Act 3 (a/k/a S2) of 2025, any existing DMH contract, including that with Brightly Software Inc., was continued in the name of BHDD. Addition of the BHDD-Office of Mental health Community Mental Health Centers and the BHDD-Office of Intellectual and Developmental Disabilities Regional Centers and Community Residences to the OMH Brightly WorxHub work order system. The Former Department of Mental Health and the former Department of Disabilities and Special Needs have now been combined into the Department of Behavioral Health and Developmental Disabilities by the General Assembly and, as a result, their respective maintenance staffs have been combined. The Office of Intellectual and Developmental Disabilities within the new Department of Behavioral Health and Developmental Disabilities does not have a work order system. The Office of Mental health within the new Department of Behavioral health and Developmental Disabilities is using the Brightly WorxHub system, as such, it is the only system that will allow for continuity of services across the BHDD portfolio. As mentioned above, by law, the existing DMH contract, with Brightly Software Inc., was continued in the name of BHDD upon the effective date of Act 3 of 2025.
Any actual or prospective bidder, offeror, contractor, or subcontractor aggrieved in connection with the intended award or award of this sole source contract, shall notify the appropriate chief Procurement officer in writing of its intent to protest within five (5) business days of the date this notice is posted. Any actual or prospective bidder, offeror, contractor, or subcontractor who is aggrieved in connection with the intended award or award of this sole source contract and has timely notified the appropriate chief procurement officer of its intent to protest, may protest to the appropriate chief procurement officer in the manner set forth below within fifteen days of the date this notice is posted; except that a matter that could have been raised as a protest of the solicitation may not be raised as a protest of the award or intended award of a contract.
A protest must be in writing, filed with the appropriate chief procurement officer, and set forth the grounds of the protest and the relief requested with enough particularity to give notice of the issues to be decided. The protest must be received by the appropriate chief procurement officer within the time provided above. Days are calculated as provided in S.C. Code Ann. § 11-35-310(13).
Any Notice Of Intent To Protest And Protest Must Be Addressed To: Materials Management Officer
803-737-0600 • scbo@mmo.sc.gov • https://scbo.sc.gov • https://procurement.sc.gov
