Notice End Date: November 24, 2025

Vendor Name: Oracle America, Inc. (formerly Cerner)

Contract Amount: $985,164

Agency Procurement Manager: Tripp Clark

Agency Procurement Manager Email: clarkhc@dph.sc.gov

Agency Procurement Manager Telephone#: 8038983485

The Agency hereby provides notice that it intends to enter into a sole source contract per S.C. Code Ann. §11-35-1560 with Vendor for the following supplies, services, information technology, or construction:

The South Carolina Department of Public Health (DPH) intends to award a sole source contract to Oracle America, Inc. for the continuation of Application Management Services (AMS) for one year supporting the Oracle Health (formerly Cerner Millennium) Electronic Health Record (EHR) system utilized by more than 60 public health facilities statewide.

The AMS services include, but are not limited to:
* Solution Works: Advanced troubleshooting and problem investigation assistance, and code defect identification.
* Critical Incident Support: 24x7x365 availability for critical issues and recovery from downtime situations.
* Application Management Services: 24x7x365 incident support, proactive system monitoring, package management, configuration changes, and content updates.
* Intellectual Property Development: Application and architecture defect correction, delivery of cumulative service packs, exception packages, and code baselines.
* Custom Reporting and Transition Support: Development of new reports and training assistance for agency IT staff.

Oracle is the only vendor with direct access to the proprietary source code, product engineering resources, and internal tools necessary to perform these services and maintain the EHR in a vendor-supported, compliant configuration.

Agency's justification for a sole source procurement may be viewed or immediately obtained at: Agency Procurement Manager (Listed Above)

PROTESTS:
Any actual or prospective bidder, offeror, contractor, or subcontractor aggrieved in connection with the intended award or award of this sole source contract, shall notify the appropriate chief Procurement officer in writing of its intent to protest within five (5) business days of the date this notice is posted. Any actual or prospective bidder, offeror, contractor, or subcontractor who is aggrieved in connection with the intended award or award of this sole source contract and has timely notified the appropriate chief procurement officer of its intent to protest, may protest to the appropriate chief procurement officer in the manner set forth below within fifteen days of the date this notice is posted; except that a matter that could have been raised as a protest of the solicitation may not be raised as a protest of the award or intended award of a contract.
A protest must be in writing, filed with the appropriate chief procurement officer, and set forth the grounds of the protest and the relief requested with enough particularity to give notice of the issues to be decided. The protest must be received by the appropriate chief procurement officer within the time provided above. Days are calculated as provided in S.C. Code Ann. § 11-35-310(13).

Any Notice Of Intent To Protest And Protest Must Be Addressed To: Information Technology Management Officer