Notice End Date: July 17, 2026

Vendor Name: ThoughtSpanTechnology, LLC

Contract Amount: $269,455.00

Agency Procurement Manager: Scott Quinn

Agency Procurement Manager Email: squinn@scconsumer.gov

Agency Procurement Manager Telephone#: 803-734-4254

The Agency hereby provides notice that it intends to enter into a sole source contract per S.C. Code Ann. §11-35-1560 with Vendor for the following supplies, services, information technology, or construction:

A commercially available, off-the-shelf information system with a public-facing interface for external users. The system will support the preparation, management, tracking, and reporting of investigative activities, as well as the intake and management of consumer complaints, identity theft and scam reports, and walk-in/telephone communications. The system will include three primary functional modules: Investigator, Complaints/Identity Theft/Scams, and Phone/Walk-In Tracking. It will provide a centralized platform for case management, reporting, and operational oversight. The solution must also support secure integration with the organization’s existing licensing system to enable real-time data exchange and include a public interface that allows external users to submit complaints and reports electronically. 

Agency's justification for a sole source procurement may be viewed or immediately obtained at: Agency Procurement Manager (Listed Above)

PROTESTS:
Any actual or prospective bidder, offeror, contractor, or subcontractor aggrieved in connection with the intended award or award of this sole source contract, shall notify the appropriate chief Procurement officer in writing of its intent to protest within five (5) business days of the date this notice is posted. Any actual or prospective bidder, offeror, contractor, or subcontractor who is aggrieved in connection with the intended award or award of this sole source contract and has timely notified the appropriate chief procurement officer of its intent to protest, may protest to the appropriate chief procurement officer in the manner set forth below within fifteen days of the date this notice is posted; except that a matter that could have been raised as a protest of the solicitation may not be raised as a protest of the award or intended award of a contract.
A protest must be in writing, filed with the appropriate chief procurement officer, and set forth the grounds of the protest and the relief requested with enough particularity to give notice of the issues to be decided. The protest must be received by the appropriate chief procurement officer within the time provided above. Days are calculated as provided in S.C. Code Ann. § 11-35-310(13).

Any Notice Of Intent To Protest And Protest Must Be Addressed To: Materials Management Officer